Trust & safety
Security is built in, not bolted on
How we protect your money, your data and your account.
Protecting your funds
Practical measures we take to keep client money safe and separate from our own.
Segregated client funds
We hold client money in accounts that are kept separate from OstinFX's own company funds, so your balance is never treated as our working capital.
Negative balance protection
On protected accounts we apply negative balance protection, meaning you cannot lose more than the balance in your trading account.
Reputable banking partners
We place client funds with established banking and custody partners, adding an independent layer between your money and day-to-day operations.
Protecting your data
Encryption, authentication and access controls that safeguard your personal information.
Encryption in transit
Traffic between you and OstinFX is encrypted using modern TLS (1.2 or higher) to protect your credentials and activity as they travel the network.
Encryption at rest
Sensitive data stored in our systems is encrypted at rest, so information remains protected even where it is held.
Two-factor authentication
We offer two-factor authentication (2FA) so a second verification step is required before anyone can access your account.
Least-privilege access
Internal access to systems and data follows least-privilege principles, granting staff only the access their role genuinely requires.
Operational security
The ongoing practices that keep our platforms and people vigilant.
Continuous monitoring
We monitor our infrastructure and account activity on an ongoing basis to help detect and respond to unusual behaviour quickly.
Regular security reviews
We carry out regular security reviews and testing of our platforms to identify and address potential weaknesses.
Incident response
We maintain incident response procedures so that, if something goes wrong, we can act in a structured and timely way.
Staff security training
Our people receive security awareness training to help keep client data and funds protected in everyday operations.
Account safety tips
Security is a partnership. A few simple habits keep your account well protected.
Use a strong, unique password
Choose a long password that you do not reuse on any other website, and consider a reputable password manager.
Turn on two-factor authentication
Enable 2FA in your account settings to add a second layer of protection beyond your password.
Stay alert to phishing
Check links and sender addresses carefully, and only ever log in through the official OstinFX website or app.
We never ask for your password
OstinFX staff will never ask you for your password or 2FA codes. If someone does, it is not us — do not share them.
Your capital is at risk
Trading foreign exchange, CFDs and other leveraged products carries a high level of risk to your capital and can result in losses that exceed your deposits. These products may not be suitable for all investors; ensure you fully understand the risks and seek independent advice if necessary. Past performance is not a reliable indicator of future results.
Trade with confidence
Open an account in minutes, or reach out if you have any questions about how we protect you.