Terms of Service

OstinFx Ltd. is an International Business Company incorporated in Saint Lucia (company no. 2026-00551), with registered office at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

1. Introduction and acceptance

These Terms of Service (the “Terms”) govern your access to and use of the websites, trading platforms, tools, content and services (together, the “Services”) made available by OstinFx Ltd. (“OstinFX”, the “Company”, “we”, “us” or “our”). By registering for an account, accessing any platform, or otherwise using the Services, you confirm that you have read, understood and agree to be bound by these Terms and by any policies incorporated by reference, including our Privacy Policy, Risk Disclosure, AML & KYC Policy and Cookie Policy.

If you do not agree with these Terms, you must not open an account or use the Services. We may make certain products, platforms or promotions subject to additional or supplementary terms; where those apply, they form part of the agreement between you and the Company and, in the event of conflict, the supplementary terms prevail for the product to which they relate.

2. Eligibility

To open an account you must be at least 18 years old (or the age of majority in your jurisdiction, if higher), have full legal capacity to enter into a binding contract, and not be resident in, a citizen of, or accessing the Services from any jurisdiction in which the provision or use of the Services would be contrary to local law or would require the Company to obtain any licence or registration it does not hold.

You are responsible for determining whether your use of the Services is lawful in your jurisdiction. We may refuse to establish, or may close, any account at our discretion where we believe these eligibility requirements are not met.

3. Account registration and KYC

To use the Services you must register an account and complete our identity verification and onboarding process. As part of our “Know Your Customer” (KYC) and anti-money-laundering obligations you agree to provide accurate, current and complete information and to supply supporting documentation on request, including proof of identity, proof of address and, where required, evidence of the source of your funds.

• You must keep your registration details accurate and up to date and promptly notify us of any changes.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account.
• You must notify us immediately of any unauthorised access to or use of your account or any other suspected breach of security.

We may suspend, limit or refuse access to an account pending completion or re-verification of KYC checks. Further detail is set out in our AML & KYC Policy.

4. Services provided

The Company provides access to online trading facilities in foreign exchange, contracts for difference (CFDs) and other leveraged products, together with related technology, account management and support services. We act as principal or route orders to liquidity providers as described in the relevant order-execution documentation.

The Services are provided on an execution-only basis. We do not provide investment, tax, legal or financial advice, and nothing on our platforms, in our materials or communicated by our staff should be construed as a personal recommendation to enter into any transaction. Any market commentary, research, analysis or educational content is general in nature and does not take account of your individual circumstances.

5. Client responsibilities

• You are solely responsible for the trading decisions you make and for the results of those decisions.
• You must ensure you have the technical equipment, connectivity and knowledge necessary to use the Services safely.
• You must maintain sufficient margin in your account to support open positions and monitor your positions on an ongoing basis.
• You must not rely on the Services being available without interruption and should have alternative arrangements for managing positions during outages.

6. Orders and execution

When you submit an order you authorise us to execute it in accordance with our order-handling arrangements. Orders are subject to available liquidity, prevailing market prices and prevailing market conditions. We may aggregate, decline, cancel or partially fill orders, and prices may move between submission and execution (“slippage”), which can be favourable or unfavourable.

We may apply limits on order sizes, leverage, exposure and product availability, and may vary margin requirements at any time, including in response to market volatility. Where your account equity falls below the required maintenance margin, positions may be closed out automatically, in whole or in part, without prior notice. You remain liable for any resulting negative balance except where otherwise required by applicable law or by the specific terms of the account.

7. Fees and charges

Your use of the Services may be subject to spreads, commissions, overnight financing or swap charges, currency-conversion costs, inactivity fees and payment-processing charges. Applicable fees are published within the platform, in the relevant product schedule or on our website, and may be amended from time to time in accordance with these Terms.

You are responsible for any taxes, duties or levies arising from your trading activity. We do not provide tax advice and recommend that you seek independent professional guidance regarding your tax position.

8. Deposits and withdrawals

Funds may be deposited and withdrawn using the payment methods we make available from time to time. Deposits must originate from a source in your own name; third-party funding is not permitted. We may decline, delay or reverse a transaction where required to complete verification, comply with legal or regulatory obligations, or manage fraud and money-laundering risk.

• Withdrawals are generally returned to the original funding method and instrument, where practicable, in line with our AML controls.
• We may require completion or re-verification of KYC before processing a withdrawal.
• Client money is handled in accordance with our internal policies; nothing in these Terms constitutes a guarantee, deposit-protection scheme or investor-compensation scheme, and no such scheme applies to your account.

9. Risks

Trading foreign exchange, CFDs and other leveraged products carries a high level of risk to your capital and can result in losses that exceed your deposits. These products may not be suitable for all investors; ensure you fully understand the risks and seek independent advice if necessary. Past performance is not a reliable indicator of future results.

You acknowledge that trading leveraged products is high-risk and may not be suitable for you. Before trading you should read our full Risk Disclosure and only trade with money you can afford to lose.

10. Prohibited use

You agree that you will not, and will not attempt to:

• use the Services for any unlawful purpose, including money laundering, terrorist financing, fraud or sanctions evasion;
• engage in market abuse, manipulation, arbitrage of erroneous or mispriced quotes, latency abuse or other abusive trading practices;
• provide false, misleading or incomplete information, or operate an account on behalf of an undisclosed third party;
• interfere with, disrupt, reverse-engineer or gain unauthorised access to the Services, platforms or systems;
• use automated systems, bots or scraping tools other than as we expressly permit.

11. Intellectual property

All content, software, trademarks, logos, designs and other materials made available through the Services are owned by or licensed to the Company and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for your personal, non-commercial trading activity. You must not copy, modify, distribute, sell or create derivative works from any part of the Services without our prior written consent.

12. Limitation of liability

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis without warranties of any kind. We do not warrant that the Services will be uninterrupted, error-free, secure or free from delay, and we are not liable for losses arising from market conditions, price movements, force majeure, third-party providers, connectivity failures or your own trading decisions.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law. Subject to that, the Company shall not be liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, data or opportunity, however arising.

13. Indemnity

You agree to indemnify and hold harmless the Company, its officers, directors, employees and agents from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Services, your breach of these Terms, or your violation of any law or the rights of any third party.

14. Termination

You may close your account at any time in accordance with our procedures, subject to the settlement of open positions and outstanding obligations. We may suspend or terminate your access to the Services, in whole or in part, with or without notice, where we reasonably believe you have breached these Terms, where required by law, or to protect the integrity of our systems or other clients. On termination, provisions that by their nature should survive — including those relating to liability, indemnity and governing law — continue in effect.

15. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or the Services are governed by and construed in accordance with the laws of Saint Lucia. You agree to submit to the non-exclusive jurisdiction of the courts of Saint Lucia in respect of any such dispute, without prejudice to any mandatory consumer-protection rights available to you under the law of your place of residence.

16. Amendments

We may amend these Terms from time to time to reflect changes in our Services, our operations, or legal and regulatory requirements. The current version is always available on our website, and material changes will be notified through the platform or by other reasonable means. Your continued use of the Services after an update takes effect constitutes acceptance of the amended Terms.

17. Contact

Questions about these Terms may be directed to our legal team at legal@ostinfx.com, or by post to OstinFx Ltd., Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

Last updated: 13 July 2026